is/Modeler Frequently Asked Questions


Q: What can I do if I'm experiencing problems printing with is/Modeler on my Windows NT/2000 computer?
A: Per instructions from Microsoft, whenever you make changes to your Windows NT or Windows 2000 system, (adding or removing software or hardware) you need to re-apply your current service pack. As of Jan 2002, the most current service packs are SP6a for Windows NT systems, and SP1 for Windows 2000 systems. Re-applying the service pack should resolve any problems you experience with is/Modeler on either of these two platforms.

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Q: Is is/Modeler Y2K compliant?
A: Yes. is/Modeler complies with Year 2000 standards:
  • No value of current date will interrupt operation.
  • Date-based functionality behaves consistently for dates prior to, during, and after the year 2000.
  • In all interfaces and data storage, the century in any date is specified either explicitly or by unambiguous algorithms or inferencing rules.
  • The year 2000 is recognized as a leap year.

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Q: What are the systems requirements for is/Modeler?
A: The minimum systems requirement and recommended system configuration for is/Modeler are as follows:

Minimum Systems Requirements:

  • Microsoft Windows 95 or Windows NT 3.51 or greater
  • IBM-PC compatible computer (486 or higher)
  • 4 Mb of free RAM
  • 6 Mb of free hard disk space
  • VGA or SVGA graphics adapter and monitor

Recommended System Configuration:

  • Microsoft Windows 95 or Windows NT 3.51 or greater
  • 100 MHz Pentium or higher IBM-PC compatible computer
  • 16 Mb or more of free RAM memory or more
  • 100 Mb or more free hard disk space
  • SVGA or 24-bit graphics adapter and 17-inch or larger monitor

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Q: Does is/Modeler run on NT? On Macs?
A: is/Modeler runs on Windows 95/98/NT/2000. It does not run on the Mac.

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Q: Does is/Modeler support multiple users?
A: While there is no server version of is/Modeler, it does offer features to manage the distribution of model information across a team of workers.

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Q: How can is/Modeler be used?
A: is/Modeler is used in a wide variety of business projects including activity based costing, process analysis, business process reengineering, total quality management, work force sizing, critical path analysis, and many more. is/Modeler has been successfully used to manage and improve business processes in the telecommunications (telephone, cable television, and internet service), financial services (insurance and banking), transportation, manufacturing, energy, and retail industries.

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Q: What are the reporting features of is/Modeler?
A: There are seven pre-defined reports in is/Modeler. Any information that may be entered and managed in is/Modeler may be reported as well. If the following predefined reports do not cover your needs, is/Modeler offers custom reporting.

Predefined is/Modeler reports:

  • Activity Description — Lists activities and all relevant information associated with each.
  • Activity Cost/Personnel — Lists costs and personnel requirements for each activity.
  • Resource Cost/Personnel — Lists costs and personnel requirements for each resource and identifies links between activities and resources.
  • Store Usage — Lists all the stores and the activities which access them.
  • External Contacts — Lists all customers and suppliers and identifies points of contact in a model.
  • Work Item Usage — Lists work items and where they are accessed in a model.
  • Path Cost/Time — Gives the costs and time to travel between two given points in a model. This report is frequently used for critical path analysis and time studies.

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Q: How long does it take to achieve a return on investment for is/Modeler?
A: is/Modeler is used for a wide variety of projects in a wide variety of business contexts. In our experience, is/Modeler provides a return on investment after a period of six weeks to six months of use.

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Q: Do I need to be a software engineer to develop models with is/Modeler?
A: No. is/Modeler requires no programming. is/Modeler is powerful enough to tackle real projects while being very easy-to-use. The typical time investment in learning is/Modeler is two to three days.

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Q: Does is/Modeler provide dynamic calculation?
A: Yes. Changes in values for business metrics such as cost, time, and rates are immediately updated throughout the model.

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Q: How are models created with is/Modeler?
A: is/Modeler provides a graphical user interface that allows users to build models by dragging and dropping icons. is/Modeler then builds the repository for business information from the graphical representation. Unlike other tools that impose a strict methodology, is/Modeler permits users to add model elements, information, and relationships in whatever order they choose.

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Q: Do you offer training classes?
A: Yes. We offer two-, three-, and five-day workshops help you and your staff get up and running with is/Modeler. Please see the Workshops and Training page for a complete description of our programs.

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